Offer the option to add a merge field in webform email receipts that shows what the donor entered into the webform additional comments field, or at least include the additional comment text in the checkout page so the donor can confirm the text they entered.

We use a webform for tribute gifts, and we ask our donors to enter the tribute information into the additional comments field in the webform. This information covers for whom the tribute is being made, who is sending the tribute, and any personalized message the donor would like included in the tribute. Once the donor clicks on to the check out page, they no longer see the information they entered in the comments field. It would be great if the text entered in the comments field was available as a merge field in the receipt we set up for the webform, or if the text entered in the comments field was visible on the checkout page so the donor can confirm what they entered.

  • Guest
  • Apr 5 2021
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