Recurring Gift Updates

Is it possible for donors to self-edit their recurring gift amount, credit card number/expiration date, or EFT information in NetCommunity? 
 
 
8/24/16, Kenneth Elliott, 1 vote
  • Deleted User
  • Nov 18 2016
  • In Review
Donations
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  • Martha Thompson commented
    January 13, 2023 16:47

    This would be huge! It is very important for our constituents and their privacy.

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  • Guest commented
    January 13, 2023 16:41

    Agreed! This should be a priority!

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  • Erinn Proehl commented
    January 13, 2023 16:26

    Oh my-- this absolutely needs to happen! We are looking for other products to help us do this since Blackbaud is unable to deliver.

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  • Guest commented
    January 13, 2023 16:17

    Please, please, please make this possible for us. You would have our undying gratitude! Thank you! :)

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  • Guest commented
    July 23, 2018 16:55

    In the world of being PCI compliant, this is an absolute MUST.  Otherwise, someone has to receive and manually update the donors pledge or recurring gift which could violate PCI rules.  

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  • Devan Caton commented
    January 26, 2017 12:54

    Yes!  This is huge for us.  We had almost 900 recurring gifts last year, resulting in over 11,000 installments paid.  Donors are used to being able to edit their payment info for online bills and other payments (even donations to other charities), so when they don't have the ability to do that with us, it makes us look bad!  It very frustrating, plus requires a lot of additional work on our end having to make updates for the donors.

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