Fix the text on the blackbaud.com invitation email

I realize that in a perfect world that we would not have to explain that there is no difference between the text in the blackbaud.com invitation email "Click on Sign Up" and the text on the webpage that the email directs you to "Don't have an account? Create a new one" to our users.  Unfortunately, that is not within my current experience.

Could you fix the automated email that is sent to users to match the text on the webpage below

This is the text of the invite emailed to the user via the "Invite New User" page https://www.blackbaud.com/profile/InviteUser.aspx

[Admin_Name] and [User_Name] have been substituted for the actual names that were in the email.

> ***This is an Automated email. Contact [Admin_Name] for assistance.***

>
> Dear [User_Name],
>
> You have been invited by your organization's site administrator, [Admin_Name], to be added to Blackbaud's records and create a login for www.blackbaud.com on behalf of American Numismatic Society.
>
> Ensure you have Java and JavaScript enabled in your browser.
>
> 1. Click the link below.
> 2. Click Sign Up on the login screen.
 ….

> http://www.blackbaud.com/profile/confirm.aspx?id=xxxxxxxx

 

The link redirects to the sign in/up form https://signin.blackbaud.com/signin/

Blackbaud account sign-in
Email address
Password
Forgot password?
Remember my email
Don't have an account? Create a new one
Need help?

So, To sum it up  the instruction in the email is " 2. Click Sign Up" and the web page uses the text "Don't have an account? Create a new one". Can you fix the email???

 

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  • Jun 8 2017
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