Add a 'date unsubscribed' field to RE that syncs from NC

Right now, I cannot query on what email prompted someone to unsubscribe. BB Support tells me the most specific thing I can query regarding unsubscribes is "Requests No Email?"=Yes/No. But that does not tell me dates. Thank you for your consideration.

  • Suzanne Murray
  • Mar 27 2018
RE Integration
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  • Nancy Vinje Jones commented
    10 Dec, 2019 07:55pm

    When email platforms such as MailChimp or Emma provide this 1:1 statistic on email messaging, our leadership finds it difficult to understand why this can't be provided from BBNC/RE.  Trying to explain how BBNC/RE integration is more complex doesn't always work.  Surely there has got to be a way...

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  • Gina Stewart commented
    20 Apr, 2018 03:22pm

    This would solve our problem as well. We need to know whether the unsubscribe is coming from NetCommunity. Especially now that the last update automatically checks the request no email on the bio1 tab. We don't know whether this came from an email opt out or someone possibly accidentally checking the box while in the record.

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