Unique identifiers or tokens to use in other email analytics providers

I'm using a service outside of Blackbaud to enhance email analytics. In order to provide accurate email user data, they use unique identifiers or tokens from merge tags to identify users (e.g. [firstname], {{email.address}} or %firstname_lastname%). Blackbaud's email system is unable to provide a unique identifiers or token like the examples, so I'm unable to get reliable data from my email analytics provider.

  • Guest
  • Feb 1 2021
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  • Guest commented
    February 01, 2021 17:01

    We definetly need to do multiple levels of analytics to get what we need. This would ve very helpful.

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  • Laura Fong commented
    February 01, 2021 16:41

    Love this idea! While NetCommunity's analytics prove useful, having other resources to help enhance communication analysis is always a plus.

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