The old report format allowed us to export the email open date, or action date, so we could monitor and evaluate our email strategies. According to BBNC support, that data is now only available by clicking each individual email address for the det...

For example, when I upload an image whose name creates a problem with the URL, I should be told as much instead of later discovering, upon searching for the image, a graphic of a broken image with no explanation. 11/2, Shannon Robbins

Today, we had a case where Mr. Smith and Dr. Jones made a donation. In the receipt, it said "Dear Mr. and Dr. Smith" when that's not the case. We need a way that would accommodate both names on the email and screen receipts and only be applied if ...

I would suggest that adding a column of "Grade Applied" to NetCommunity under Site Explorer/Forms/Data would be EXTREMELY helpful and save considerable time. Wanda Huntley, 9/6

We need to hav a back-up copy of all updates done through a user's profile form. This can be a downloadable spreadsheet, or an email that notifies our staff for each update. After we process this information in the RE plug-in it's added to our dat...

We'd like the added benefit of not only having a default constituent codes, but an Attribute code as well for certain events. Currently blackbaud only offers Participant Attributes. We'd like blackbaud to consider adding this feature in the next f...

We are trying to utilize the Membership Form. The one somewhat major problem is there is no clear way to provide a place for a member to add a guest's name if they choose a Couple Membership (or Corporate). There is a card section, but we don't ma...

Avoid incomplete address information to display in the CRM Event Summary by increasing the character limit in the Event Location field on Event Summary. Currently set to 100 characters only.

We need to receive all Net Community donation notifications. Lately we are receiving most but not all. Blackbaud support said my company IT needs to whitelist Blackbaud IP addresses. But after that is done I cannot get a reissued notification for ...

We populate the description on all of the distribution lines and it would be helpful if the text entered in the invoice description field would default into these rows to increase efficiency.