For recurring gifts, nothing prevents the donor from making an annual pledge for 50+ years, or a monthly recurring gift for just as long. All of us are bound to counting parameters for our campaigns (generally 5-7 years would be the maximum allowe...

I would like to have, by default, a responsive newsletter template and a responsive message template, instead of being directed to do it myself.

When I view my Netcommunity profile on our BBMS site, I am required to enter a school name EVERY time. My current school name is not displayed. This has caused many different versions of our university name to be entered into the school name table...

The membership form and the process module in BBNC plugin is behind the times compared to Donations, events reg, etc. Need to update to be more like donations form: more than one staff can process membership trans in plugin; form needs to support ...

Please add more merge fields to the notification options. Page information on what page the donation was made on as well as attribute information that was collected on that page would be very helpful. It would also be great if there was an option ...

It would be helpful if the end dates in the CC would be accessible/applied to queries. For instance, pulling a staff list right now means every staff member we've ever had comes up, and I have to manually delete those who have left.

There is no report where I can VIEW the DATE of when a constituent opt out from our emails. I think this is very basic information we should be able to pull.

It would be very helpful if support added 'Created' and 'Last Updated' dates to all knowledge base articles across all platforms. Many articles say something along the lines of "Blackbaud is aware of the issue and working on it" and users have no ...

If the primary goal of the mini donation form is making it easy for donors to fill out the form (I hope this IS the goal!), please take it further with these two changes: 1) Optionally remove address fields. I believe minimal credit card requireme...

The ability to create folders would help organize and manage templates and messages. Currently, both display a long list of everything that's been created.