Work with Blackbaud Merchant Service to improve the handling of transaction data between NetCommunity and Blackbaud Merchant Services. There is an issue where transactions do not show up in plugin due to the connection either being aborted due to ...

Good day, it is very important for us to see what time and day individuals open emails. We use this information regularly. Why was this reporting removed? Thanks and please reinstitute email timestamps.

We would like the recurring gift option to pop up first when a donor makes a gift on our website.

It would be easier to have more fonts in the drop down than inserting it into the HTML code.

There are a number of functions in NetCommunity for which rights are not very granular. Hopefully, I haven't missed anything, but going through Organization and Site settings, what I'd like to see improved is this: 1) Under Organization Settings:...

Clicking the checkbox for all records when doing mass edits is tiring. Probably should see inactives anyway to ensure we aren't entering duplicates.

With most recent update (spring 2020) the ability to select F7 to select a fund to link to a gift has disappeared. Please return!

Blackbaud has been rolling out updates quite a bit lately, and each time they revert our user settings back to original. This has caused much confusion and lost time. Some of our views have filters applied (such as in the bank register in FE) and ...

We would like to be able to exclude people from email lists that are based on constituent queries. Example: We send out an event invite to 5 lists in NC but when we send out a reminder we need to exclude those that have registered. If I could setu...